Emotional LabourMy practical experiences as a former guide dog instructor for six years, opened my eyes to the emotion management inherent in the work of both guide dogs and instructors. This motivated my PhD research on the topic with the hope of contributing to future developments in the sector toward humane labour. This research is entitled, "Guiding Emotions: Defining and analysing emotional labour in relationships between guide dogs and their instructors". As culture and geographic location, for example, can greatly impact emotional labour practices, this research focuses on guide dogs and instructors in Ireland.
A three-minute thesis on the topic of this research:
A talk sharing an initial summary of outcomes at the ISAZ 2021 conference: